Privacy Policy

Bowlum is a B2B brand specializing in indoor star, galaxy, aurora, naked-eye 3D, outdoor decorative, and seasonal projector lights. We support international importers, distributors, wholesalers, retail buyers, e-commerce brands, private-label businesses, hospitality buyers, landscape companies, and project contractors.

Our products are developed and produced in Tanzhou Third Industrial Zone, Zhongshan, Guangdong, China, within the Guangdong-Hong Kong-Macao Greater Bay Area.

For privacy questions or requests, you can contact us at jacky@bowlum.com or by WhatsApp or phone at +86 13631615948.

Depending on how you interact with Bowlum, we may collect the following categories of information:

• Contact and business information: your name, company name, job title, business address, country or region, email address, telephone number, WhatsApp details, and other professional contact information.
• Inquiry and project information: product interests, target order volumes, estimated budgets, customization requirements, sample requests, preferred specifications, packaging needs, compliance requirements, and project timelines.
• Communications: messages and information you provide through email, website forms, WhatsApp, telephone conversations, quotation requests, or other business correspondence.
• Transaction and cooperation information: purchase, quotation, sample, shipping, invoicing, payment, export, and customer-service details where you enter into a business relationship with us.
• Technical information: IP address, browser type, device information, approximate location, operating system, referring pages, pages viewed, interaction data, and website access times.
• Information from other sources: information provided by your company, business representatives, logistics partners, service providers, public business directories, trade platforms, or other lawful sources.

Please do not submit sensitive personal information, such as government identification numbers, health information, biometric data, or financial account passwords, through our website or ordinary business communications unless we specifically request it through an appropriate secure process.

We may use personal information to:

• Respond to inquiries, requests for catalogs, quotations, samples, and product specifications.
• Communicate with business customers, suppliers, partners, and prospective customers.
• Evaluate and support wholesale, OEM, ODM, private-label, and project cooperation.
• Arrange product selection, customization, packaging, compliance documentation, quality control, export packaging, and international shipment support.
• Process orders, quotations, contracts, payments, invoices, and related business records.
• Operate, maintain, secure, and improve bowlum.com and our business systems.
• Understand website use, measure performance, and improve content, products, and customer experience.
• Send relevant business communications, product updates, catalogs, or promotional materials where permitted by law and consistent with your preferences.
• Detect, investigate, and prevent fraud, misuse, security incidents, and other unlawful activity.
• Comply with legal, regulatory, accounting, tax, customs, export, and law-enforcement obligations.

Where applicable, we process personal information on one or more of the following legal bases: your consent; taking steps at your request before entering into a contract; performing a contract or providing requested services; complying with legal obligations; protecting our rights, systems, and business; and pursuing legitimate business interests, provided those interests do not override your rights and interests.

If you provide information on behalf of a company or another person, you should ensure that you have authority to share that information and that the person concerned has been appropriately informed.

Bowlum does not sell personal information for money. We may disclose information when reasonably necessary to operate our business, provide requested services, or comply with the law, including to:

• Our employees, sales representatives, and authorized business personnel.
• Manufacturing, quality-control, packaging, logistics, freight, customs, and shipping partners.
• Technology, hosting, analytics, email, communication, customer-support, accounting, and professional service providers.
• Payment processors, banks, insurers, auditors, legal advisers, and other professional advisers where relevant.
• Government authorities, regulators, courts, or law-enforcement agencies where disclosure is required or legally permitted.
• Relevant parties in connection with a merger, restructuring, acquisition, financing, asset transfer, or similar business transaction.

Service providers are expected to process information only for authorized purposes, maintain appropriate safeguards, and comply with applicable legal requirements.

Bowlum may use cookies, pixels, logs, and similar technologies to operate the website, remember preferences, understand website traffic, protect against abuse, and improve our services. These technologies may collect technical information such as browser type, device information, pages visited, and approximate location.

You can usually control cookies through your browser settings. Blocking or deleting cookies may affect certain website functions. Where legally required, we will request consent before using non-essential cookies or similar technologies.

We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including responding to inquiries, managing customer and supplier relationships, fulfilling contracts, maintaining business and accounting records, resolving disputes, enforcing agreements, and meeting legal or regulatory obligations.

Retention periods vary according to the type of information, the nature of the relationship, legal requirements, and legitimate business needs. When information is no longer required, we will delete, anonymize, or securely dispose of it where reasonably practicable.

Bowlum is based in China and serves customers and business partners internationally. Personal information may therefore be accessed, processed, stored, or transferred between China and other countries where Bowlum, our service providers, logistics partners, or business partners operate.

Where applicable, we use appropriate contractual, organizational, technical, or other lawful safeguards for international transfers and handle information in accordance with applicable data-protection requirements.

We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, disclosure, or destruction. These measures may include access controls, business-process safeguards, secure communications where available, and supplier oversight.

No method of transmission or storage is completely secure. You should use care when sending confidential information over email, messaging services, or other public networks.

Depending on your location and applicable law, you may have the right to request access to, correction of, deletion of, or a copy of your personal information. You may also have the right to object to or restrict certain processing, withdraw consent where processing is based on consent, request data portability, or lodge a complaint with a relevant data-protection authority.

You may opt out of non-essential marketing communications by using the unsubscribe instructions in a message or contacting us directly. You may continue to receive necessary service, transaction, security, or administrative communications.

To submit a privacy request, contact jacky@bowlum.com. We may need to verify your identity and relationship with the relevant business or account before completing a request. We will respond within the period required by applicable law, subject to lawful exceptions.

Depending on your residency and the scope of applicable law, U.S. privacy laws may provide rights to know about, access, correct, delete, or obtain certain information, and to opt out of certain forms of targeted advertising, sale, or sharing. Bowlum does not sell personal information for monetary consideration.

We may process identifiers, professional or employment-related information, commercial information, internet or network activity, and business inquiry information for the purposes described in this policy. We do not knowingly use or disclose sensitive personal information for purposes beyond those permitted by applicable law.

You may submit an applicable request by emailing jacky@bowlum.com. We will not unlawfully discriminate against you for exercising a privacy right.

Bowlum's website and services are intended for business users and are not directed to children. We do not knowingly collect personal information from children under the age required by applicable law. If you believe that a child has provided personal information to us, please contact us so that we can review and delete it where appropriate.

Our website or communications may contain links to third-party websites, social platforms, messaging services, or other resources. These third parties operate under their own privacy policies and terms. Bowlum is not responsible for the privacy, security, content, or practices of third-party services.

We may update this Privacy Policy from time to time to reflect changes in our services, business practices, technology, or legal requirements. The updated version will be posted on this page with a revised "Last updated" date. Your continued use of bowlum.com after an update means that you acknowledge the revised policy to the extent permitted by law.